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Terms and Conditions

By accessing this website and using any of the services or functions of this site, the customer accepts the terms and ALL conditions stated here and the notices under the Information section.

African Exclusives does not guarantee that the Website or its operation will be accurate, reliable, uninterrupted or error-free. All transactions are processed in Belgium at time of payment.

No contract exists between the Customer and African Exclusives for the sale of any goods until African Exclusives and the seller has received and accepted your order, has received payment in full (in cleared funds) and the order has been shipped. Once African Exclusives does so, there is a binding legal contract between us. By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive an email confirming that your order has been shipped. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, African Exclusives and the merchant will inform you as soon as possible and you may request to cancel or amend the order or put it on back-order. Should you cancel the order, African Exclusives will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

Goods are sold for personal use only, and may not be resold or hired out. 

Every effort is made to ensure that prices shown on African Exclusives website are accurate at the time you place your order. African Exclusives reserves the right to amend any quoted prices including the shipping charges at any time prior to despatch. If an error is found, African Exclusives will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If African Exclusives does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If cancelled, African Exclusives will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

Payment for the goods and delivery charges can be made by any method shown on the African Exclusives website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be of the essence. There will be no delivery until cleared funds are received.

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, African Exclusives will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, African Exclusives will inform you as soon as possible. Time for delivery shall not be of the essence. The goods may be delivered by African Exclusives or the mercant in advance of the quoted delivery date. If delivery cannot be made to your address for reasons under African Exclusives control, we will inform you as soon as possible. Once the goods have been received, it is the responsibility of the customer to check the goods and let African Exclusives know within 48hours of any problems. If incorrect goods have been received, African Exclusives will arrange for collection of the goods and delivery of the correct goods. If the goods have been opened or tampered with in any way the customer will be held liable for any charges or non-credit from our suppliers.

African Exclusives reserves the right without prior notice to discontinue any goods.

The Customer will be responsible for ensuring the fitness for purpose of the goods for the Customer's application. African Exclusives accepts no liability whatsoever or howsoever in respect of loss, damage or expense arising from errors in information or advice provided, whether or not due to African Exclusives negligence or that of its employees, agents or sub-contractors.

The entire liability of African Exclusives under or in connection with the Contract with the Customer shall not exceed the price for the goods.

If the description of any goods contained in this website or any correspondence, advertising material, or invoice varies from that of the manufacturers description, the manufacturers description will be deemed to be the correct description and shall take precedence over African Exclusives description. In most cases, the manufacturers description is available from African Exclusives on request.

Any price list, catalogue, advertising matter or similar materials issued by African Exclusives are intended only as an indication as to price and range of products available and information therein shall not be binding on African Exclusives.

The services provided by African Exclusives are only available to those legally entitled to enter into a binding contract. Children under 18 years of age may only use this website with the supervision of a parent or guardian.

As a condition to your use of this website, you warrant to African Exclusives that you will not use the website for any purpose that is unlawful or prohibited.

African Exclusives takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

The website may contain hyperlinks to websites offered by other parties other than African Exclusives. Such hyperlinks are provided for your reference and convenience only. African Exclusives does not have control over other websites and therefore is not responsible for their content.

This website is governed by the laws of South Africa and African Exclusives chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

African Exclusives may, in its sole discretion, change this agreement or any part thereof at any time without notice.